Har OPUS battery ki warranty uske serial number se judi hai. Warranty kitni hai — ye aapke invoice par likha hota hai.
X+Y ka matlab
Jaise 2+1: pehle 2 saal replacement (defect hone par battery badli jayegi), uske baad 1 saal service (repair / service warranty).
Warranty register aur check
Warranty register kariye → Warranty check kariye → — sirf battery ka serial number aur mobile number chahiye.
Claim kaise karein
- Pehle WhatsApp / customer care +91 97127 36995 par serial number, invoice aur problem ka video bhejiye.
- Battery Ahmedabad (Naroda) ya Surat (Parvat Patiya) service centre par laa sakte hain, ya transport / courier se bhej sakte hain.
- Abhi pickup ki suvidha nahi hai — shuru hone par yahan aur WhatsApp par bataya jayega.
- Check ke baad warranty ke hisaab se replacement ya repair kiya jayega.
Warranty mein kya nahi aata
- Gir jaana, tootna, aag, accident ya physical damage
- Paani / nami andar jaana
- Battery khol dena, seal / sticker tootna ya kisi aur se repair karwana (tampering)
- Galat ya non-lithium charger se charge karna
- Gaadi / inverter ki capacity se zyada load, ya galat wiring
- Serial number mita hua ya padhne layak na ho
- Normal ghisaav — samay ke saath backup / range thoda kam hona
JUTHERA GREEN PVT LTD (OPUS Battery) · GSTIN 24AAFCJ5757K1Z7 · 46, Ekta Industrial Estate, Naroda GIDC, Ahmedabad, Gujarat – 382330 · Customer care +91 97127 36995 · Email: opusbattery@gmail.com